Question:
What should I do to start playing in the Golden Cave Casino?
Answer:
- Register on the site of Casino
- Download and install a special plug-in for your browser (for 3D casino games)
- To play for real money, your account must have a positive balance
Question:
What are the minimum system requirements?
Answer:
Windows XP, Windows Vista, Windows 7
2000+ Athlon
512 MB RAM
At least 150 Mb free Hard Disk Spase
Question:
What are the recommended screen settings?
Answer:
1024 х 768
Question:
Where can I see the game rules?
Answer:
In each game, there is a section of "Rules"
Question:
How to register an account at the Golden Cave Casino?
Answer:
You will be asked to fill out a registration form, to familiarize with the Rules and conditions of Golden Cave Casino. Letter with your registration data will be sent by e-mail when the registration is completed.
Question:
I already have an account at the Golden Cave Casino, but I forgot my username or password. What to do?
Answer:
Click on the link "forgot password", follow the instructions.
Question:
I installed the GC 3D plug-in, what to do next?
Answer:
You need to close all open browser pages, open your browser, download site, and choose a game. This works only for 3D games.
Question:
What to do if during the game the connection was failed?
Answer:
All data is saved at the moment of communication gap. After reconnecting you can go to the site and continue this game with the same stage
Question:
What is the minimum age for playing in a casino?
Answer:
To play in a casino you must be at least 18 (eighteen) years old
Question:
How to fill up my account in Golden Cave Casino?
Answer:
To refill your account at the casino
- Register on the site of Casino
- Click the «CASHIER» in the casinos section
- Click on «REPLENISH ACCOUNT»
- Select a payment option
- Enter the required data
- Click "CONFIRM”
Question:
How much money can I contribute to my account?
Answer:
Depends on the method of replenishment:
Skrill - min 10,00$
WebMoney - min 5,00$
through Moneta.ru - min 5,00$
through Interkassa - min 5,00$
Question:
How long does it take to process my deposit?
Answer:
Account is replenished instantaneously
Question:
How can I get my winnings?
Answer:
To receive your winnings in a casino is necessary:
- Click the "CASHIER" in the casinos section
- Click "PAYOUT"
- Choose a way to withdraw money
- Enter the required data
- Click "CONFIRM”
Question:
How long does it take to process an application for payment of winnings?
Answer:
Up to three working days
Question:
How can I monitor their financial transactions?
Answer:
- Click the «CASHIER» in the casinos section
- Click «BALANCE»
Question:
I have made an application on prize payment, whether I can cancel it?
Answer:
Yes.
- Click «CANCEL» in the «WITHDRAWAL OF MONEY»
If you haven't found answer to your question, you can contact us through support page or via email
 
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